Customer 360 refers to a 360 degree view of a customer’s data including every interaction, from a website inquiry to a product purchase to a customer support ticket. And it means that every group in the company has access to the same version of the truth about the customer.

To respond with timely, tailored services, companies need to empower every employee with accurate, “360-degree” customer insights, so they can use data to deliver effective, personalized customer experience.

• Eliminates customer data silos
• Scales Customer 360 to everyone
• Fast time to value, easy to maintain